This was an awesome trip. I had a small disappointment with the cashier, which I have already sent an email to CVS for clarification. Basically what started my trip to CVS was for the travel size lint rollers. I have 4 coupons for $1 off ANY Scotch Brand Lint Roller. Well CVS had travel sized ones for $.99. (I know you fellow couponers are feeling a slight high right now as you read this!!)
This will be a completely free item! I put my items in the cart and began to look around for some other great deals. I get quite a bit in the cart and am very happy with my choices. I am taking advise from Hip2Save on my choices. The one thing I always have in my mind is that I have a coupon for the item I should get the biggest one since I am getting a decent deal. In reality if I get a smaller product and can get it close to free, then that is the better choice. Just something to think about.
Here is what I got:
I got all of this for $1.61. How did I do that? Easy! I had a total of $15.99 in ECB's with my from previous trips that were getting ready to expire. The cereal's were 10 for $10. I have 3/$1 off coupons with the purchase of 3 GM cereals ANY SIZE. So I paid $.70 each for the cereals. I had 1/$2 off ANY Right Guard product. Well these travel sizes were listed at $1.39 each. So I paid $.39 each! The dish soaps were on sale for $.99 each, but I didn't have any coupons for those. The Johnson&Johnson was on sale for $3.99 but last CVS Trip I had a coupon printed for $1 off J&J products. The Gillette Shaving cream is also a travel size listed at $1.39 and I had a $1 off coupon.
Now for the tough part. What happened to those 4 lint rollers? Well when I got up to the register and had everything scanned, I turned over my coupons like I always do. When the cashier got to the Lint Rollers coupon, she hesitated. Then she told me she wasn't going to honor the coupon. I asked why and she said it wouldn't be "fair". I then asked her what she meant..."well you will be getting the items for free". Well I say...:"can you adjust the coupon down to $.99". "NO". Why not I say....."Cause my register won't allow me". "okay" I say....she then wants to know if I still want the items. I say "no". She then proceeds to get huffy because she has to cancel out my whole order and re-ring everything up. By the time I used all my other coupons and my ECB's I paid $1.61 total out of pocket.
I left CVS feeling frustrated but elated at the same time that I am finally getting this coupon "thing". I immediately sent an email to CVS to see what their policy says about adjusting coupons. I couldn't find anything specific about coupon adjustment. But to me this is a moot point. I can understand if the lint was the only thing I was purchasing, but it wasn't. What the cashier fails to realize is that CVS is making money off this deal. They are charging me $.99 cents but they are submitting a coupon to the manufacturer for $1 and they are going to get that $1 plus .08 cents back.
I will keep you posted on what CVS's response will be.
I've never had to email CVS, but I found others that did and CVS says they do adjust the coupon down. Check out Centsablemomma's post: http://www.centsablemomma.com/2009/01/cvs-coupon-policy.html
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Allison